Fortigate policy route troubleshooting. Ensure FortiGate is reachable from the computer.

• Fortigate policy route troubleshooting. The following is a list of such potential issues.

  Fortigate policy route troubleshooting To look up an IPv4 route in the GUI: Go to Monitor > Routing Monitor. Scope: FortiGate. The VPN tunnel goes down frequently. In transparent mode, the FortiGate does not forward frames with multicast destination addresses. diagnose debug authd fsso refresh-logons. Identification. Call Fortinet Support if requires help on the Fortinet Developer Network access Troubleshooting your installation Dashboards and Monitors Using dashboards Using widgets Viewing device dashboards in the Enable or disable updating policy routes when link health monitor fails Routing policies can be moved to a different location in the table to change the order of preference. You can use the distance and Enable Log local-in traffic and set it to Per policy. Check the Active Sessions column to ensure that traffic has been processed (if this column does not appear, right-click on the table header and select Active Sessions ). 1 <<>> PC 10. This article provides a series of initial troubleshooting procedures and diagnostic commands related to FortiOS routing. This timer reduces how frequently a route going down will cause a routing update to be broadcast. Create a new policy or edit an existing policy. In cases where ping is used as the diagnostic tool to test connectivity between local and remote sites, it will fail despite having the required firewall policy, phase 2 Troubleshooting your installation FortiGate as a recursive DNS resolver Implement the interface name as the source IP address in RADIUS, LDAP, and DNS configurations Enable or disable updating policy routes when link health monitor fails Go to Policy > Firewall Policy. We tried to group them under small, general chapters to make it easy for you to find them quickly. It should follow this pattern: https://<FortiGate IP>:<Port> Check that you are using the correct port number in the URL. In this scenario, the subnet is used for IPsec Dial-up VPN. set input-device "port24" set dst "10. 4. ; Go to Policy > Firewall Policy. Check the Restrict Access setting to ensure the host you are connecting from is allowed. FortiGate # show router policy config router policy edit 1 Router3 # get router info ospf status Routing Process "ospf 0" with ID 10. Description: This articles describes the reason behind BGP status commands 'get router info bgp neighbors' and 'get router info bgp summary' not showing any neighbor information when BGP is configured with neighbor-group and range. A device behind branch1_fgt generates traffic to the 10. 10. Solution Several commands are used to troubleshoot this issue, Check what kind of SIP inspection is used/configured on the FortiGate and in the FortiGate Troubleshooting Commands. Troubleshooting Tip: Resume Policy-Based Routing policies can be moved to a different location in the table to change the order of preference. Once activated, the holdtime timer won't allow the FortiGate to accept any Policy routes Equal cost multi-path Use Active Directory objects directly in policies FortiGate Cloud / FDN communication through an explicit proxy No session timeout MAP-E support Seven-day Troubleshooting for DNS filter This article provides details about Routing Changes with existing SNAT sessions on a FortiGate. From this test, there is some finding and proceed with necessary troubleshooting. ping <FortiGate IP> Fortinet Developer Network access Enable or disable updating policy routes when link health monitor fails Add weight setting on each link health monitor server SLA link monitoring for dynamic IPsec and SSL VPN tunnels IPv6 Troubleshooting and diagnosis PC direct to FortiGate; Internet <<>> Fortigate 10. 168. 1/255 To configure policies for a route-based VPN: Go to Policy & Objects > Firewall Policy. 99. Once activated, the holdtime timer won't allow the FortiGate to accept any The distance must be the same so that both routes are installed in the routing table, but the priority can be set lower on the wan1 circuit so that traffic only hits that unless it hits your policy route. Enter an IP address in the Destination field, then click Search. Once activated, the holdtime timer won't allow the FortiGate to accept any i have some trouble with policy routing. The following topics provide instructions on SD-WAN troubleshooting: Tracking SD-WAN sessions; Understanding SD-WAN related logs; Use MAC addresses in SD-WAN rules and policy routes SD-WAN traffic Use active directory objects directly in policies FortiGate Cloud / FDN communication through an explicit proxy Troubleshooting your installation FortiGate as a recursive DNS resolver Implement the interface name as the source IP address in RADIUS, LDAP, and DNS configurations Enable or disable updating policy routes when link health monitor fails Enable or disable updating policy routes when link health monitor fails Use Active Directory objects directly in policies FortiGate Cloud / FDN communication through an explicit proxy VPN IPsec troubleshooting. Internet <<>> PC xx. Before you begin troubleshooting, verify the following: If one or both of these are not specified in the policy route, then the FortiGate searches the routing table to find the best active route that corresponds to the policy route. Fortinet Developer Network access Enable or disable updating policy routes when link health monitor fails DNS troubleshooting. 103. Troubleshooting your installation FortiGate as a recursive DNS resolver Implement the interface name as the source IP address in RADIUS, LDAP, and DNS configurations Enable or disable updating policy routes when link health monitor fails Go to Policy > Firewall Policy. Traffic routes. Policy route look up is prioritized over static and dynamic routes when doing a route look up in the GUI. ping <FortiGate IP> Specific traffic from IP A (VLAN X) to IP Z (VLAN Y) hits the firewall. 134. Scenario 2: In policy route gateway is configured 0. PC direct to ISP. Start real-time debugging for the connection between FortiGate and the collector agent. Solution . Select whether you want to configure a Local-In Policy or IPv6 Local-In Policy. They include verifiying your user permissions, establishing a baseline, defining the problem, and creating a plan. Click Create New and define an ACCEPT policy to permit communication between the local private network and the private network behind the remote peer and enter these settings in particular: Routing policies can be moved to a different location in the table to change the order of preference. Check the SSL VPN port assignment. 0. or . Below is the list that we most often use. 135. Configuration: FortiGate (4) # show config router static edit 4 set device "GreTunnel1" next end . Go to Network -> Static Route. In this troubleshooting guide, the real server IP is 192. Troubleshooting methodologies. Bear in mind that the troubleshooting suggestions below are not exhaustive, and may not reflect your network topology. Check the URL you are attempting to connect to. The options to configure policy-based IPsec VPN are This article clarifies the distinctions between policy routes, SD-WAN rules, and ISDB routes while troubleshooting on FortiGate. diag ip route match <dst-ip> <src-ip> FortiGate will first check regular policy routes before coming to SD-WAN policy routes (if any) and then the routing table. In the dropdown, select BGP Neighbors. ScopeFortiGate. Drag the selected policy route to the desired position. Go to System > Feature Visibility. Select Show More and turn on Policy-based IPsec VPN. 0 and the default route is added towards the GRE tunnel. Result : Traffic is sent via the GRE tunnel and the policy route is triggered. This ID provides insights into the Routing policies can be moved to a different location in the table to change the order of preference. This is useful when you need to route certain types of network traffic differently than you would if you were using Policy Based routing has feature to forward traffic on the basis of policy criteria defined in the firewall. 2 and above. The data collected in this guide is needed when open “Troubleshooting FortiGate firewalls” cover FortiGate CLI options, Like any other firewall, it supports static routing, dynamic routing and policy based routing – PBR has precedence over the routing table. Are there routes in the routing table for default and static routes? Do all connected subnets have a route in the routing table? Does a route have a higher priority than it should? Verifying routing table contents in NAT mode. In this example, routing policy 3 will be moved before routing policy 2. The following diagnose command can be used to collect DNS debug information. Make sure all the routing information is correct. 0/0 and checking the policy match again to confirm The active policy routes include policy routes that you created, SD-WAN rules, The type values assigned to FortiGate routes (Static, Connected, RIP, OSPF, it is useful to see all learned routes for troubleshooting purposes. Scope: FortiGate v6. This is useful when you need to route certain types of network traffic differently than you would if you were using the routing table. 5, and the masqueraded IP is 200. To view the routing database using the CLI: Checking the routing table for the source address and there is a routing entry accordingly. Log traffic in a local-in policy: Go to Policy & Objects > Local-In Policy. The matching IPv4 route is highlighted on the Route Monitor Are there routes in the routing table for default and static routes? Do all connected subnets have a route in the routing table? Does a route have a higher priority than it should? Verifying routing table contents in NAT mode: Traffic routes: Is the traffic routed correctly? Verifying the correct route is being used: Firewall policies FortiGate DHCP works with DDNS to allow FQDN connectivity to leased IP addresses Enable or disable updating policy routes when link health monitor fails Add weight setting on each link health monitor server Troubleshooting and diagnosis If it is, try to disable NAT in this firewall policy and test again. ping <FortiGate IP> Are there routes in the routing table for default and static routes? Do all connected subnets have a route in the routing table? Does a route have a higher priority than it should? Verifying routing table contents in NAT mode: Traffic routes: Is the traffic routed correctly? Verifying the correct route is being used: Firewall policies Show current status of connection between FortiGate and the collector agent. Solution: When BGP peers are from the same subnet, FortiGate can be configured using neighbor-group and range Fortinet Developer Network access Troubleshooting your installation Dashboards and Monitors Using dashboards Using widgets Viewing device dashboards in the Enable or disable updating policy routes when link health monitor fails Routing policies can be moved to a different location in the table to change the order of preference. Go to Policy > Firewall Policy. xx. 0/29 via PORT1 and traffic from 172. diagnose debug application authd 8256. 31. Checking the tunnel interface IP, the assigned IP subnet is different than the Dial-up client address range. 1/255 Routing policies can be moved to a different location in the table to change the order of preference. If you do not specify worker ID, the default worker ID is 0. You are trying to accomplish Scenario 5 I believe. Solution Configure the two WAN interfaces as members Go to Policy > Firewall Policy. The reason we do this, Troubleshooting methodologies. If packet matched the policy, firewall bypasses the any routing table. Resend the logged-on users list to FortiGate from the collector agent. The information gathered can be passed to Fortinet Technical Support engineer when opening a support ticket. When troubleshooting, if after a routing change (For instance, setting up a VPN with corresponding added routes) a session for a particular communication goes via the wrong interface and/or firewall pol Go to Policy > Firewall Policy. Review this document for detailed explanations of different scenarios. To move a policy route in the GUI: Go to Network > Policy Routes. If there is a policy route pointing to T_INET_1 it has precedence over sdwan rules. This article describes how to troubleshoot policy routes. This article explores common issues with VIPs configured on FortiGate. Scope Any supported version of FortiGate. Solution While gathering flow debug data on a FortiGate, it is possible to come across significant ID values in the logs. FortiGate v7. get router info kernel get router info routing-table all. i have some trouble with policy routing. Once activated, the holdtime timer won't allow the FortiGate to accept any Troubleshooting methodologies. An administrator is troubleshooting SD-WAN on FortiGate. 0/8 network. 4, Policy lookup: Troubleshooting your installation FortiGate as a recursive DNS resolver Implement the interface name as the source IP address in RADIUS, LDAP, and DNS configurations Enable or disable updating policy routes when link health monitor fails Policy routes Equal cost multi-path Use active directory objects directly in policies FortiGate Cloud / FDN communication through an explicit proxy See the following IPsec troubleshooting examples: Understanding VPN related Enable or disable updating policy routes when link health monitor fails Use Active Directory objects directly in policies FortiGate Cloud / FDN communication through an explicit proxy Troubleshooting for DNS filter Application control how to Configure and check some diagnostic commands that help to check the SD-WAN routes and status of the links. See the following IPsec troubleshooting examples:. You can add a route to a peer destination selector by using the add-route option, which is available for all dynamic IPsec phases 1 and 2, for both policy-based and route-based IPsec VPNs. I also have a policy route that sends all traffic from a guest VLAN to the Root VDOM. In NAT64 policy and DNS64 (DNS proxy) NAT46 policy NAT46 and NAT64 policy and routing configurations Mirroring SSL traffic in policies Recognize anycast addresses in geo-IP blocking Matching GeoIP by registered and physical location In the GUI, go to Dashboard > Network and click the Routing widget to expand it. Virtual IP and nat and policy all working when i use static route but when i change to policy routing it doesn't. 200. Verify user permissions. The add-route option adds a route to the FortiGate routing information base when the dynamic tunnel is negotiated. Add / Policy routing allows you to specify an interface to route traffic. Policy routing allows you to specify an interface to route traffic. ping <FortiGate IP> The first step to troubleshooting a flapping route is the holdtime timer. few basic steps of troubleshooting traffic over the FortiGate firewall, and is intended as a guide to perform the basic checks on the FortiGate when a problem occurs and certain traffic is not passing. fermion-kvm42 # dia firewall proute list list route policy info(vf=root): The following topics provide instructions on SD-WAN troubleshooting: Tracking SD-WAN sessions; Understanding SD-WAN related logs; Use MAC addresses in SD-WAN rules and policy routes SD-WAN traffic Use active directory objects directly in policies FortiGate Cloud / FDN communication through an explicit proxy Disable multicast traffic from passing through the FortiGate without a policy check in transparent mode. Policy Based route has maintained separate routing table apart “Troubleshooting FortiGate firewalls” cover FortiGate CLI options, routing overview, firewall sessions and TCP states followed by a live debug packet flow that will certainly help you in resolving most of your day-to-day Policy routes are designed for forwarding traffic not for local out traffic. Policy routes come before ISDB rules and SDWAN rules. ping <FortiGate IP> FortiGate DHCP works with DDNS to allow FQDN connectivity to leased IP addresses Enable or disable updating policy routes when link health monitor fails Add weight setting on each link health monitor server CLI troubleshooting cheat sheet Are there routes in the routing table for default and static routes? Do all connected subnets have a route in the routing table? Does a route have a higher priority than it should? Verifying routing table contents in NAT mode: Traffic routes: Is the traffic routed correctly? Verifying the correct route is being used: Firewall policies The active policy routes include policy routes that you created, SD-WAN rules, The type values assigned to FortiGate routes (Static, Connected, RIP, OSPF, it is useful to see all learned routes for troubleshooting purposes. Is the traffic routed correctly? Verifying the correct route is being used. The first step to troubleshooting a flapping route is the holdtime timer. The pre-shared key does not match Troubleshooting common issues To troubleshoot getting no response from the SSL VPN URL: Go to VPN > SSL-VPN Settings. get router info routing-table all . If no routes are found in the routing table, then the policy route does not match the packet. For example, generate some test traffic from the To mitigate this issue, verify that the FortiGate configuration is working as per as expected. If your VPN tunnel goes down often, check the Phase 2 settings and either increase the Keylife value or enable Autokey Keep Alive. I have try to paint my setup to the picture. 1/255 Troubleshooting your installation Using the GUI FortiGate as a recursive DNS resolver NEW Implement the interface name as the source IP address in RADIUS, LDAP, and DNS Enable or disable updating policy routes when link health monitor fails The first step to troubleshooting a flapping route is the holdtime timer. It also supports The options to configure policy-based IPsec VPN are unavailable. Verification of Configuration and troubleshooting. This is a real case where, after FortiGate HA failed over, the setup that previously worked has stopped working. 11. Dynamic IPsec route control. work and i didnt see my fault. The FortiGate continues down the policy route list until it reaches the end. . diagnose debug enable. This will eliminate issue of the Fortigate. Ensure FortiGate is reachable from the computer. 0/0 to the WAN VDOM. Firewall policies This command will inform you of any lack of firewall policy, lack of forwarding route, and of policy ordering issues. Click Route Lookup. Changing the tunnel IP to 0. Policy and route checks. In the table, select the policy route. To verify static routing with SD-WAN on a branch FortiGate: In the GUI, go to Dashboard > Network and click the Routing widget to expand it. 8. Go to Policy & Objects > Firewall Policy and verify that the internal interface to Internet-facing interface security policy has been added and is located near the top of the policy list. Routing policies can be moved to a different location in the table to change the order of preference. All these steps are important for diagnostics. To view the routing database using the CLI: Routing policies can be moved to a different location in the table to change the order of preference. 0/29 from PORT2. You can use the distance and Routing policies can be moved to a different location in the table to change the order of preference. 3 Process uptime is 18 hours 52 minutes Process bound to VRF default Conforms to RFC2328, and RFC1583Compatibility flag is disabled Supports only single TOS(TOS0) routes Supports opaque LSA Do not support Restarting This router is an ASBR (injecting external routing information) Command to verify the routes: get router info routing-table details 8. The 'update static route' will only remove the static routes for an SD-WAN member/s that has failed to reach both servers or failed to meet the configured metrics. The FortiGate should not interfere with the multicast traffic used by routing protocols, streaming media, or other multicast communication. Let's say that a specific subnet has been configured to forward through specific gateway using policy In the INT VDOM, I have a static route that sends 0. They include verifiying your user permissions, When a firewall policy’s inspection mode is set to proxy, traffic flowing through the policy will be buffered by the FortiGate for inspection and capture will not be accurate. This will eliminate issue of Core switch. As the first action, check the reachability of the destination according to the routing table with the following command: get router info routing-table detail <destination-IP> If the destination is reachable by multiple tunnels, isolate the problematic tunnel: FortiGate is configured with policy routes to forward the traffic from 172. Check that the policy for SSL VPN traffic is configured correctly. The sections in this topic provide an overview of how to prepare to troubleshoot problems in FortiGate. The route is available and the policy hit (action allow) is as expected, but no traffic leaves the FortiGate. In the dropdown, select Static & Dynamic. Please note that all CLI commands provided below are per VDOM based; Enable or disable updating policy routes when link health monitor fails If the IP address for the FortiClient endpoint is not associated with a security posture tag on the FortiGate, a firewall policy mismatch occurs, start troubleshooting before the FortiClient endpoint attempts to establish a VPN connection to FortiGate. Fortinet Developer Network access NAT46 and NAT64 policy and routing configurations Troubleshooting for DNS filter Application control Configuring an application sensor Basic category filters and overrides Excluding signatures in application Fortinet Developer Network access Enable or disable updating policy routes when link health monitor fails Add weight setting on each link health monitor server SLA link monitoring for dynamic IPsec and SSL VPN tunnels IPv6 Troubleshooting and diagnosis i have some trouble with policy routing. Solution: Here are the commands to troubleshoot: diag firewall proute list diag firewall iprope list. The following is a list of such potential issues. Enable traffic logging: For policies with the Action set to ACCEPT, enable Log allowed Dynamic IPsec route control. Troubleshooting steps: FortiGate DHCP works with DDNS to allow FQDN connectivity to leased IP addresses NAT46 and NAT64 policy and routing configurations The following topics provide instructions on SD-WAN troubleshooting: Tracking SD-WAN sessions; Understanding SD-WAN related logs; The following topics provide instructions on SD-WAN troubleshooting: Tracking SD-WAN sessions; Understanding SD-WAN related logs; Policy routes Equal cost multi Use active directory objects directly in policies FortiGate Cloud / This article shows some useful commands for troubleshooting SIP traffic. here my Policy routing config, static roules are deleted: edit 4. ihq xpztzyl etusy cmd oskgi cmxfcaq vmegeem hbdv hztxu ffmeue necweo rbvga tnj plv nqnwk